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Policy Purchase Assistance

Travel Advice

Here you will find useful links and information to consider when deciding which travel insurance policy is the best for your requirements.

We are not currently offering travel insurance.

Due to COVID-19 and travel restrictions imposed by the Australian and other governments, we have temporarily suspended issuing new international and domestic travel insurance policies.

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Useful Links

Smarttraveller Website

This website helps you determine the level of risk you may face when travelling overseas so that you can make informed decisions about where and when you go.

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nib Claims information

As soon as an incident occurs that may lead to a claim it is advisable to make contact with nib through their Claims Department.

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Travel Alerts

This website helps you keep up to date with any issued travel alerts so you can be aware of any potential impacts to your travel plans.

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Travel Insurance Tips

  • Please read your travel insurance policy carefully.
  • The best time to purchase travel insurance is when you pay for your trip to provide cover against cancellation costs such as an unforeseen illness or accident that could eventuate between the date of payment and the date of departure.
  • When you have a situation that is likely to lead to a claim on your travel insurance policy please contact nib Emergency Assistance to seek instructions on what to do in the circumstances. Follow these instructions as well as you can and take the name of the person whom you spoke to.
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